Owner FAQs

Answers to your frequently asked questions

  • Are you licensed?

    Yes, our Property Manager is a licensed Managing Broker with the State of Washington.
  • Can I reach you after hours?

    We are available 24/7 through the online portal. Messages left on our phone line are sent to us for immediate review.
  • Can you put the money directly into my account?

    We pay all our owners through Direct Deposit to the account of your choice.
  • Do I get to see the lease or sign it?

    You will sign a Management Agreement with RTC Property Management. We then sign leases with the tenants. You are welcome to review the lease if you choose.
  • Do you sell real estate too?

    Our sister company RE/MAX Town Center is a traditional real estate firm. RTC Property Management does not sell real estate - we focus on managing your investment.
  • How is rent collection handled?

    Tenants pay rent via an online portal.
  • How long of a lease do you sign?

    We offer a 12 month lease unless your circumstances dictate a shorter term.
  • How much security deposit do you charge the tenant?

    We collect First month, Last month and a Security deposit equal to one month's rent at move-in.
  • How soon can you start managing my property?

  • What type of properties do you manage?

    We manage everything from single family individual units, to multiplexes to apartment communities.
  • Who holds the tenant security deposit?

    Tenant security deposits are held in an escrow account at Chase Bank.