Owner FAQs

Answers to your frequently asked questions

• Are you licensed?

  Yes, our Property Manager is a licensed Managing Broker with the State of Washington.

• Can I reach you after hours?

  We are available 24/7 through the online portal. Messages left on our phone line are sent to us for immediate review.

• Can you put the money directly into my account?

  We pay all our owners through Direct Deposit to the account of your choice.

• Do I get to see the lease or sign it?

  You will sign a Management Agreement with RTC Property Management. We then sign leases with the tenants. You are welcome to review the lease if you choose.

• Do you sell real estate too?

  Our sister company RE/MAX Town Center is a traditional real estate firm. RTC Property Management does not sell real estate - we focus on managing your investment.

• How is rent collection handled?

  Tenants pay rent via an online portal.

• How long of a lease do you sign?

  We offer a 12 month lease unless your circumstances dictate a shorter term.

• How much security deposit do you charge the tenant?

  We collect First month, Last month and a Security deposit equal to one month's rent at move-in.

• How soon can you start managing my property?

  Immediately!

• What type of properties do you manage?

  We manage everything from single family individual units, to multiplexes to apartment communities.

• Who holds the tenant security deposit?

  Tenant security deposits are held in an escrow account at Chase Bank.